Terms of Service

These Terms of Service govern access to and purchases from canvasshoesoss.com. The customer must read and agree to these Terms of Service before using canvasshoesoss.com or placing an order. Tsui Ling Limited operates canvasshoesoss.com for the sale of womens shoes. By accessing canvasshoesoss.com, creating an account, or submitting an order, the customer accepts these Terms of Service.

Eligibility and Account Responsibility

The customer must be legally capable of entering binding contracts. The customer must provide accurate account information and keep login credentials confidential. The customer is responsible for all activity under the account. Accounts that violate these Terms of Service, engage in fraudulent activity, or misuse canvasshoesoss.com are subject to suspension or termination by Tsui Ling Limited.

Orders and Payment

All orders are subject to acceptance and availability. The customer must provide valid payment details. Orders are subject to cancellation if payment is not authorized, if product information contains a material error, or if fraud is suspected. Prices, taxes, and shipping charges are displayed at checkout. The customer is responsible for all charges incurred under the account.

Shipping and Delivery

Tsui Ling Limited ships womens shoes to addresses provided at checkout. Delivery timelines depend on destination and carrier service. The customer must provide a complete and accurate shipping address. Risk of loss passes to the customer upon carrier delivery confirmation. The customer must inspect the package upon receipt and report damaged or defective items according to the damaged goods section.

Returns and Refunds

The customer may request a refund for any reason within exactly 14 days after delivery. This is a strict 14 days no-reason refund policy. The customer does not need to provide a reason for the return. The customer must request the refund within 14 days after delivery. The customer must return the womens shoes in unused condition with original packaging and all included accessories. Refunds are rejected if the returned item is damaged, worn, altered, or missing components.

Refund processing and arrival to the customer's account takes at least 14 days after Tsui Ling Limited receives and approves the returned item. This processing period applies to all approved refunds. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. The customer must provide accurate payment account details. Tsui Ling Limited is not responsible for delays caused by payment providers, banks, or financial institutions after the refund is submitted.

Damaged or Defective Goods

Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. The customer must contact Tsui Ling Limited at [email protected] within exactly 7 days of receipt. The customer must provide the order number, clear photographs of the damaged or defective item, and a description of the issue. Claims submitted after exactly 7 days of receipt are denied. Tsui Ling Limited requires the customer to return the item before offering a replacement or refund.

Cancellations

The customer may request cancellation before shipment. Once an order has shipped, the customer must follow the returns and refunds process. Tsui Ling Limited cannot cancel an order after carrier pickup. Cancellation requests must be sent to [email protected] with the order number.

Intellectual Property

All content on canvasshoesoss.com is owned by Tsui Ling Limited or its licensors. Content includes text, images, graphics, logos, product descriptions, and software. The customer may not copy, reproduce, distribute, modify, or create derivative works from canvasshoesoss.com content without written permission from Tsui Ling Limited.

Prohibited Conduct

The customer must not use canvasshoesoss.com for unlawful purposes. The customer must not attempt to gain unauthorized access to canvasshoesoss.com, interfere with site operations, submit false orders, or use automated tools to scrape content. The customer must not resell womens shoes purchased from canvasshoesoss.com in a way that violates applicable law.

Limitation of Liability

To the maximum extent permitted by Hong Kong law, Tsui Ling Limited is not liable for indirect, incidental, special, consequential, or punitive damages. Tsui Ling Limited is not liable for loss of profits, loss of data, or business interruption. The total liability of Tsui Ling Limited for any claim related to canvasshoesoss.com is limited to the amount paid by the customer for the relevant order.

Indemnification

The customer agrees to indemnify and hold harmless Tsui Ling Limited from claims, damages, losses, and expenses arising from the customer's violation of these Terms of Service, misuse of canvasshoesoss.com, or violation of any law or third-party right.

Governing Law and Dispute Resolution

These Terms of Service are governed by Hong Kong law. Any dispute arising from these Terms of Service or canvasshoesoss.com is subject to the exclusive jurisdiction of the courts of Hong Kong. The customer agrees to attempt good-faith resolution by contacting Tsui Ling Limited at [email protected] before filing a formal claim.

Changes to These Terms

Tsui Ling Limited may revise these Terms of Service at any time. Revised terms are posted on canvasshoesoss.com. Continued use of canvasshoesoss.com after changes are posted constitutes acceptance of the revised Terms of Service. The customer must review these Terms of Service regularly.

Contact Information

Questions about these Terms of Service must be sent to Tsui Ling Limited at [email protected]. The physical address is 2/F, The Westwood, 8 Belcher's Street, Western District. The phone number is +852 6411 9902. The website is canvasshoesoss.com.